1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a marvel of advanced engineering, crafted with meticulous attention to detail, ensuring unparalleled precision in all drilling tasks. While this machine is currently optimized exclusively for drilling, it stands as a benchmark of reliability and superior performance. Please note, tapping capabilities are not included in this model. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is engineered for extraordinary versatility, featuring customizable spacing options that adapt flawlessly to a diverse range of operational needs and bespoke project specifications. Experience seamless adaptability with every use!
3. Is there a high likelihood of the cutting tool breaking?
Built with the pinnacle of durability in mind, our cutting tool is designed to minimize the risk of breakage, ensuring reliable and consistent performance, provided it is operated in line with specified operational guidelines. Trust in a tool crafted for longevity and efficiency.
4. What details are needed if we require a custom machine?
To design a machine that is precisely tailored to meet your distinct requirements, please provide us with the following comprehensive information:
1. Comprehensive, meticulously detailed drawings of your envisioned product, capturing every intricate design aspect.
2. Exemplary physical samples that accurately represent the product you wish to manufacture, serving as a solid reference.
3. Precise measurements, emphasizing critical dimensions such as height, width, and thickness to ensure precise alignment.
4. Exact details concerning the maximum and minimum hole dimensions essential for your application.
5. Specific material dimensions and the precise count of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to perform both drilling and tapping with remarkable efficiency, significantly enhancing your production process and offering seamless integration of multifunctional capabilities.
6. What are the payment terms?
A 40% deposit is required to formally initiate the agreement, effectively setting the contract in motion with a smooth transition towards project commencement.
7. How is production scheduled?
Production kicks off promptly upon receipt of the deposit. Typically, CNC milling machines are completed within a swift 20 days, while our state-of-the-art automatic drilling and tapping machines are ready for use in just 15 days. Experience efficiency and speed with every order.
8. How is the packaging handled?
For optimal protection during transit, we recommend robust wooden box packaging. This ensures maximum safety and effectively prevents any potential damage, offering peace of mind until your product reaches its destination.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection to identify any packaging anomalies, leaks, or damages. Ensure quantities and accessories are as ordered, and verify that machine specifications align with your expectations. Document any issues with photographs and contact us immediately for a prompt resolution.
10. What is the warranty period?
We proudly offer a comprehensive one-year warranty that covers any component failures, excluding instances of intentional damage. This includes free replacements, ensuring your investment is protected. Additionally, enjoy our lifetime maintenance services, where post-warranty customers are responsible only for parts and shipping costs.
For our esteemed clients, we offer premium on-site debugging and training services for an additional fee. Clients are responsible for covering airfare between China and the destination, as well as accommodations and meals for our highly skilled technicians.
The 12-month warranty period begins on the delivery date. For any technical issues, our engineers will be on-site within 24 hours of notification. Even post-warranty, maintenance support continues, with each CNC machine supplied with detailed English manuals for straightforward operation and maintenance.
11. Do you offer OEM services?
We are delighted to cater to purchase orders that feature specific branding or trademarks, customized to perfectly suit our clients' unique preferences and needs. Experience personalized service at its finest!
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