1. Can the drilling machine also be used for tapping?
Our precision drilling machine is an epitome of excellence in engineering, designed with meticulous care to deliver unparalleled accuracy in drilling. While it excels in its current functionality, it is solely optimized for drilling operations and does not currently include tapping features. holes.
2. Can the machine's spacing be modified?
Indeed! Our machine is a marvel of flexibility, featuring adjustable spacing that seamlessly adapts to a diverse range of operational tasks, tailored to meet your unique project demands with ease and precision.
3. Is there a high likelihood of the cutting tool breaking?
Engineered for supreme durability, our cutting tool is crafted to significantly reduce the risk of breakage, offering unwavering reliability when utilized in accordance with prescribed operating standards.
4. What details are needed if we require a custom machine?
To tailor-make a machine that precisely aligns with your exclusive requirements, please provide us with the following comprehensive details:
1. Complete and intricately detailed schematics of your envisioned product, capturing every nuanced design attribute.
2. Exemplary physical prototypes that perfectly embody the product you wish to create, serving as a definitive benchmark.
3. Exact measurements, with a focus on critical dimensions such as height, width, and depth to ensure flawless alignment.
4. Detailed specifications of the maximum and minimum hole dimensions that are critical for your application.
5. Specific material dimensions along with the precise number of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are expertly engineered to perform both drilling and tapping functions with remarkable efficiency, thereby streamlining your production workflow.
6. What are the payment terms?
To kickstart the agreement, a 40% deposit is required, effectively setting the contract in motion with precision and clarity.
7. How is production scheduled?
Upon deposit confirmation, production commences swiftly. Typically, CNC milling machines are crafted in an impressive 20 days, while automatic drilling and tapping machines are completed in just 15 days.
8. How is the packaging handled?
For optimal transit protection, robust wooden box packaging is advised, ensuring the highest level of safety and guarding against potential damages.
9. What should be included in the acceptance check?
Upon receiving your order, conduct a thorough inspection for any packaging discrepancies, leaks, or damages. Verify that the quantities and accessories align with your order and ensure the machine specifications are as expected. Document any issues photographically and promptly contact us for resolution.
10. What is the warranty period?
We offer an all-encompassing one-year warranty that covers component failures, excluding intentional damage, with complimentary replacements. Enjoy lifetime maintenance services, with post-warranty clients responsible only for parts and shipping expenses.
For our valued clients, we offer on-site debugging and training services for an additional fee. Clients are responsible for covering airfare between China and the destination, as well as accommodations and meals for our skilled technicians.
The 12-month warranty period commences on the delivery date. In the event of technical issues, our engineers will be on-site within 24 hours of notification. After the warranty period, maintenance support continues, with each CNC machine provided with comprehensive English manuals for easy operation and maintenance.
11. Do you offer OEM services?
We are pleased to fulfill purchase orders incorporating specific branding or trademarks, customized to reflect our clients' distinctive preferences and needs.
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