1. Can the drilling machine perform tapping work?
No, this drilling machine is meticulously engineered to solely excel at drilling holes, ensuring precision and efficiency.
2. Is the spacing of the machine adjustable?
Yes, the machine's spacing is highly flexible and can be effortlessly adjusted, offering adaptability for a wide range of application needs.
3. Is the cutting tool prone to breaking?
No, the cutting tool is built to be exceptionally durable and resilient, minimizing breakage risk when handled with proper operation techniques.
4: If we need a non-standard machine, what information should we provide?
Please provide the following crucial information:
1: Comprehensive and detailed drawings of your product for precise customization.
2: Physical samples of your product to better understand your specific needs.
3: Exact dimensions including the height, width, and thickness of your product.
4: Detailed specifications of the maximum and minimum hole range required.
5: Information on material thickness, width, and the number of drilling and tapping holes needed.
5: Can the non-standard machines perform both tapping and drilling?
Yes, they are expertly designed to perform both tapping and drilling efficiently.
6. Payment Terms
To secure the contract, a 40% deposit is required at the time of signing, effectively initiating the agreement.
7. Production Arrangement
Once the deposit is confirmed, mass production will begin. Typically, CNC milling machines are manufactured within 20 days, while automatic drilling and tapping machines are completed in 15 days.
8. Packaging
For optimal protection during transit, we strongly recommend using wooden box packing to mitigate the risk of damage.
9. Acceptance Check
Upon receiving your goods, conduct a thorough inspection to identify any packing damage, leaks, or product issues. Verify that the product quantity and accessories align with your specifications. If discrepancies arise, promptly capture photographic evidence and contact us for swift resolution.
10. Warranty Period
We provide an extensive one-year warranty. Within this period, we offer complimentary machine components replacement, provided damage is unintentional. We also extend lifetime maintenance services. Beyond the warranty, customers are responsible for component costs and shipping charges.
We offer comprehensive on-site debugging and training for our clientele, with expenses covered by the customer. This includes airfare between China and your location, along with accommodation and meals during the service period.
The 12-month warranty commences from the day the machine is delivered. Should any issues arise during this timeframe, we commit to dispatching engineers to your facility within 24 hours of notification. Post-warranty maintenance support is readily available. Each CNC machine is accompanied by English instructions, inclusive of a detailed maintenance manual and operation guide.
11. OEM Service We gladly accept purchase orders under customers' brands or trademarks, offering bespoke OEM services tailored to your branding needs.
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