1. Can the drilling machine also be used for tapping?
Our precision drilling machine stands as a pillar of engineering magnificence, expertly crafted to offer unmatched drilling accuracy. Currently, it is tailored exclusively for drilling purposes and lacks tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Crafted for extraordinary flexibility, our machine boasts adjustable spacing features that effortlessly cater to diverse operational requirements and customized project needs.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool is the epitome of durability, meticulously designed to minimize breakage risks, ensuring steadfast reliability when used following operational instructions.
4. What details are needed if we require a custom machine?
To tailor a machine to your unique specifications, kindly provide the following essential information:
1. Detailed, intricately designed drawings of your envisioned product that encapsulate every precise aspect.
2. Physical sample representations that authentically capture the essence of the product you aspire to create, offering a tangible benchmark.
3. Accurate measurements, concentrating on vital dimensions such as height, width, and thickness for precision alignment.
4. Exact specifications regarding the maximum and minimum hole dimensions needed for your intended application.
5. Detailed information on material dimensions and an accurate count of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are masterfully designed to execute both drilling and tapping processes, enhancing your production workflow.
6. What are the payment terms?
To activate the contract, a 40% deposit is required upon signing, setting the agreement smoothly into motion.
7. How is production scheduled?
Production initiates promptly upon deposit confirmation. Typically, CNC milling machines are crafted within 20 days, while automatic drilling and tapping machines are completed in just 15 days.
8. How is the packaging handled?
For ultimate protection during shipping, we recommend sturdy wooden box packaging, ensuring maximum safety and shielding against any potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection for packaging inconsistencies, leaks, or damage. Verify that the quantity and accessories match your order. Ensure all machine specifications meet your standards, document any issues with photos, and contact us promptly for support.
10. What is the warranty period?
We offer a solid one-year warranty covering component failures not due to intentional harm, with free replacements accessible. Enjoy lifelong maintenance services, with post-warranty customers responsible only for parts and shipping costs.
For our esteemed clients, we provide on-site debugging and training services, available for an additional fee. Clients cover airfare between China and the destination, plus complimentary lodging and meals for our expert technicians.
The 12-month warranty commences from the delivery date. For technical concerns, our engineers will arrive on-site within 24 hours of notice. After the warranty, maintenance support persists, with each CNC machine supplied with comprehensive English manuals for seamless operation and upkeep.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders with specific branding or trademarks, tailored to meet the unique requirements of our clients.
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