1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterwork of superior engineering, delivering unmatched accuracy for all your drilling needs. Please note that this model is specifically designed for drilling and does not include tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine offers exceptional versatility with adjustable spacing, ensuring it can be customized to fit a diverse range of operational needs and project requirements, effortlessly adapting to your specific demands.
3. Is there a high likelihood of the cutting tool breaking?
Built with durability in mind, our cutting tool significantly reduces the risk of breakage, promising consistent performance when used in accordance with our operational guidelines.
4. What details are needed if we require a custom machine?
To tailor a machine perfectly to your unique requirements, please provide us with the following essential details:
1. Thorough, detailed drawings of your desired product, outlining every intricate design aspect.
2. Physical samples that represent the product you wish to create, serving as a tangible reference for precise manufacturing.
3. Accurate measurements, focusing on key dimensions such as height, width, and thickness, to ensure precise fit and function.
4. Precise information regarding the maximum and minimum hole dimensions critical for your application.
5. Specific details about the material dimensions and the exact number of drill and tap holes necessary for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are expertly designed to seamlessly perform both drilling and tapping, enhancing your production efficiency.
6. What are the payment terms?
A 40% deposit is required to get the agreement underway, initiating the contract smoothly and efficiently.
7. How is production scheduled?
Production is initiated promptly upon receipt of the deposit. Generally, CNC milling machines are ready within a streamlined 20-day timeframe, while automatic drilling and tapping machines are prepared in just 15 days.
8. How is the packaging handled?
For optimal safety during transit, we recommend robust wooden box packaging, providing maximum protection and ensuring your product arrives without any damage.
9. What should be included in the acceptance check?
Upon receipt, conduct a comprehensive inspection for any packaging irregularities, leaks, or damages. Confirm all quantities and accessories match your order and that machine specifications align with your expectations. Document any discrepancies with photos and contact us immediately for resolution.
10. What is the warranty period?
We provide a robust one-year warranty covering component failures, excluding intentional damage, with complimentary replacements. Enjoy lifetime maintenance services, with post-warranty customers only responsible for parts and shipping costs.
For our valued clients, we offer on-site debugging and training services for an additional fee. Clients are responsible for airfare between China and the destination, as well as accommodations and meals for our skilled technicians.
The 12-month warranty starts on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support persists, with each CNC machine accompanied by detailed English manuals for smooth operation and upkeep.
11. Do you offer OEM services?
We are pleased to accommodate orders featuring specific branding or trademarks, expertly tailored to meet our clients' unique preferences and needs.
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