1. Can the drilling machine also be used for tapping?
Our precision drilling machine exemplifies engineering excellence, meticulously crafted to deliver unparalleled drilling precision. At this time, it is specifically designed for drilling operations and does not support tapping functionality. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is engineered for exceptional adaptability, featuring versatile spacing options that seamlessly accommodate a wide spectrum of operational requirements and bespoke project demands.
3. Is there a high likelihood of the cutting tool breaking?
Engineered for supreme durability, our cutting tool is expertly crafted to minimize the risk of breakage, ensuring consistent reliability when utilized in accordance with operational guidelines.
4. What details are needed if we require a custom machine?
To engineer a machine perfectly tailored to your specific needs, please provide the following detailed information:
1. Detailed, meticulously crafted drawings of your envisioned product that capture every intricate detail.
2. Physical sample representations that precisely reflect the product you wish to manufacture, providing a concrete reference.
3. Accurate measurements, focusing on essential dimensions such as height, width, and thickness for precision alignment.
4. Precise details regarding the maximum and minimum hole dimensions necessary for your intended application.
5. Specifics on material dimensions and the accurate count of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our bespoke machines are ingeniously engineered to efficiently perform both drilling and tapping operations, streamlining your production process.
6. What are the payment terms?
To initiate the agreement, a 40% deposit is required upon signing, smoothly transitioning the contract into effect.
7. How is production scheduled?
Production commences swiftly upon receipt of the deposit. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in a mere 15 days.
8. How is the packaging handled?
For exceptional protection during transit, we recommend robust wooden box packaging, ensuring maximum safety and safeguarding against potential damage.
9. What should be included in the acceptance check?
Upon receipt of your product, conduct a comprehensive inspection to detect any packaging discrepancies, leakages, or damage. Confirm that the quantity and accessories align with your order. Ensure all machine specifications satisfy your requirements, document any issues with photos, and contact us immediately for assistance.
10. What is the warranty period?
We provide a robust one-year warranty that covers component failures not due to intentional damage, with complimentary replacements offered. Benefit from lifelong maintenance services, where post-warranty customers are responsible solely for parts and shipping costs.
For our valued clients, we offer on-site debugging and training services, available at an additional charge. Clients are responsible for airfare between China and the destination, along with providing complimentary accommodation and meals for our expert technicians.
The 12-month warranty begins on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine accompanied by detailed English manuals for effortless operation and maintenance.
11. Do you offer OEM services?
We are pleased to fulfill purchase orders with specific branding or trademarks, customized to meet the distinctive needs of our clients.
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