1. Can the drilling machine also be used for tapping?
Our precision drilling machine epitomizes advanced engineering, meticulously designed to deliver unparalleled accuracy in all your drilling endeavors. At present, this machine is finely tuned solely for drilling functions and does not include tapping features. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine offers remarkable flexibility, featuring adjustable spacing options that cater to a diverse range of operational demands and custom project requirements, ensuring seamless adaptability.
3. Is there a high likelihood of the cutting tool breaking?
Expertly engineered for peak durability, our cutting tool significantly reduces the chance of breakage, ensuring steadfast reliability when operated according to the recommended guidelines.
4. What details are needed if we require a custom machine?
To tailor-make a machine that aligns perfectly with your specific needs, kindly provide us with the following comprehensive details:
1. Thorough, meticulously detailed drawings of your envisioned product, encompassing every intricate design element.
2. Precise physical samples that accurately embody the product you aim to manufacture, serving as a definitive reference point.
3. Exact measurements, focusing on crucial dimensions such as height, width, and thickness to guarantee precise conformity.
4. Detailed specifications regarding the maximum and minimum hole dimensions crucial for your application.
5. Exact material dimensions and the precise count of drill and tap holes necessary for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are expertly crafted to adeptly handle both drilling and tapping, enhancing the efficiency of your production process.
6. What are the payment terms?
A 40% deposit is required to commence the agreement, effectively setting the contract in motion with ease.
7. How is production scheduled?
Production is initiated promptly upon receipt of the deposit. Typically, CNC milling machines are completed in a swift 20 days, while automatic drilling and tapping machines are ready within a mere 15 days.
8. How is the packaging handled?
For superior protection during transport, robust wooden box packaging is recommended, ensuring maximum safety and prevention against potential damage.
9. What should be included in the acceptance check?
Upon receiving the product, conduct a comprehensive inspection to identify any packaging irregularities, leaks, or damages. Verify that all quantities and accessories align with your order, and ensure that the machine specifications meet your expectations. Document any issues with photos and contact us immediately for prompt resolution.
10. What is the warranty period?
We provide an extensive one-year warranty covering component failures, excluding intentional damage, with complimentary replacements available. Benefit from lifetime maintenance services, with post-warranty clients only responsible for parts and shipping costs.
For our valued clients, we offer on-site debugging and training services for an added fee. Clients are responsible for airfare between China and the destination, along with accommodations and meals for our experienced technicians.
The 12-month warranty initiates on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support persists, with each CNC machine supplied with detailed English manuals for effortless operation and upkeep.
11. Do you offer OEM services?
We are thrilled to fulfill purchase orders with specific branding or trademarks, tailored to match our clients' distinct preferences and requirements.
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