1. Can the drilling machine also be used for tapping?
The drilling machine is specifically crafted for precision drilling tasks only, and it is not outfitted for tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely, the machine's spacing is customizable to suit a wide range of operational requirements.
3. Is there a high likelihood of the cutting tool breaking?
When operated correctly, the cutting tool is engineered for exceptional durability and a low risk of breakage.
4. What details are needed if we require a custom machine?
Kindly provide the following specifications to us:
1. Comprehensive detailed drawings of your product.
2. Representative samples of your product.
3. Accurate measurements, including height, width, and thickness.
4. Specified maximum and minimum dimensions of the holes.
5. Material dimensions and the required number of drill and tap holes.
5. Are custom machines capable of both drilling and tapping?
Yes, custom machines are expertly designed to efficiently perform both drilling and tapping.
6. What are the payment terms?
To initiate the contract, a 40% deposit is needed upon signature, seamlessly activating the agreement.
7. How is production scheduled?
Production commences promptly once the deposit is received. Typically, CNC milling machines are completed in 20 days, while our automatic drilling and tapping machines are ready within 15 days.
8. How is the packaging handled?
For optimal protection during transit, we recommend robust wooden box packaging to ensure maximum safety against potential damage.
9. What should be included in the acceptance check?
Upon receipt of the product, conduct a meticulous inspection: Verify packaging integrity, assess for any leakage or damage, and confirm that the quantity and accessories align with your specifications; Ensure all machine details are correct. Should any issues arise, capture documentation with photographs and contact us immediately.
10. What is the warranty period?
We provide a comprehensive one-year warranty. Should any components fail without intentional damage, we will send replacements at no cost. Additionally, we offer lifelong maintenance services. Post-warranty, customers are responsible for parts and shipping costs.
We offer on-site debugging and training for our clients, with additional fees. Clients are expected to cover airfare between China and the destination, and provide complimentary lodging and meals for our technicians.
The 12-month warranty period starts on the day the machine is delivered. For any technical malfunctions, our engineers will be dispatched to your site within 24 hours of notification. Maintenance support extends beyond the warranty period, and each CNC machine is accompanied by comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We enthusiastically welcome purchase orders that request specific branding or trademarks tailored to the customer's requirements.
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