1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a true marvel of engineering excellence, crafted with the utmost care to deliver superior precision in all your drilling endeavors. At present, this machine is purposefully designed for exclusive drilling tasks and does not include tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is a paragon of versatility, featuring customizable spacing options to accommodate a wide range of operational demands and bespoke project requirements with effortless ease.
3. Is there a high likelihood of the cutting tool breaking?
Engineered for peak durability, our cutting tool is crafted to significantly reduce breakage risks, ensuring steadfast reliability when operated within the specified guidelines.
4. What details are needed if we require a custom machine?
To tailor a machine specifically to your distinct needs, please provide us with comprehensive details as follows:
1. Thorough and intricately detailed product drawings that capture every facet of your envisioned design.
2. Accurate physical samples that embody the product you aim to create, offering a tangible reference.
3. Precise measurements focusing on crucial dimensions like height, width, and thickness for flawless alignment.
4. Specifics on the maximum and minimum hole sizes vital for your application.
5. Detailed material dimensions and the exact number of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our bespoke machines are expertly crafted to perform both drilling and tapping with exceptional efficiency, streamlining your production process.
6. What are the payment terms?
A 40% deposit is required to initiate the contract, ensuring a seamless commencement of the agreement.
7. How is production scheduled?
Production kicks off promptly upon receiving the deposit. Typically, CNC milling machines are completed in a brisk 20 days, while automatic drilling and tapping machines are ready in merely 15 days.
8. How is the packaging handled?
For maximum protection during transportation, we recommend sturdy wooden box packaging to ensure the utmost safety and prevent any potential damages.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a comprehensive inspection to detect packaging discrepancies, leaks, or damages. Ensure quantities and accessories align with your order, and verify that machine specifications meet your expectations. Document any issues with photos and reach out to us immediately for swift resolution.
10. What is the warranty period?
We provide an all-encompassing one-year warranty covering component failures, barring intentional damage, with complimentary replacements included. Benefit from lifetime maintenance services, with post-warranty clients responsible solely for parts and shipping expenses.
For our valued clients, we offer on-site debugging and training services for an extra fee. Clients are responsible for airfare between China and the destination, along with accommodations and meals for our expert technicians.
The 12-month warranty commences on the delivery date. For any technical concerns, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support remains available, with each CNC machine provided with comprehensive English manuals for smooth operation and upkeep.
11. Do you offer OEM services?
We are thrilled to accommodate purchase orders featuring specific branding or trademarks, tailored to perfectly align with our clients' unique needs and preferences.
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