1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterclass in engineering, designed exclusively to achieve superior drilling precision. Currently, it's not set up for tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine offers remarkable flexibility with adaptable spacing capabilities, effortlessly meeting a diverse range of operational needs and tailored project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Crafted for exceptional durability, our cutting tool is engineered to mitigate risks of breakage, ensuring reliability when operated correctly.
4. What details are needed if we require a custom machine?
To craft a machine that perfectly aligns with your unique requirements, kindly provide the following information:
1. Detailed, comprehensive drawings of your envisioned product, capturing every nuance.
2. Physical samples that accurately depict the product you wish to manufacture, serving as a tangible reference.
3. Precise measurements, especially crucial dimensions such as height, width, and thickness.
4. Specific details regarding the maximum and minimum hole dimensions required for your application.
5. Information on material dimensions and the precise number of drill and tap holes needed for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to perform both drilling and tapping tasks efficiently, optimizing your production workflow.
6. What are the payment terms?
To activate the agreement, a 40% deposit is required upon signing, seamlessly setting the contract in motion.
7. How is production scheduled?
Production begins immediately upon receiving the deposit. Typically, CNC milling machines are completed within 20 days, whereas automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For unparalleled protection during transit, robust wooden box packaging is recommended, offering maximum safety and guarding against potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, perform a thorough inspection to identify any packaging discrepancies, leakage, or damage, and confirm that the quantity and accessories match your order. Ensure all machine specifications meet your requirements. Document any issues with photos and contact us promptly for support.
10. What is the warranty period?
We offer a robust one-year warranty, covering component failures not caused by intentional damage, with free replacements provided. Enjoy lifelong maintenance services, where post-warranty customers only cover parts and shipping costs.
We provide on-site debugging and training services for our esteemed clients, available at an additional cost. Our clients are responsible for airfare between China and the destination, along with complimentary accommodation and meals for our technicians.
The 12-month warranty commences from the day of delivery. For any technical issues, our engineers will arrive at your site within 24 hours of notification. Maintenance support extends beyond the warranty period, with each CNC machine accompanied by comprehensive English manuals for seamless operation and maintenance.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders requesting specific branding or trademarks, customized to fulfill the unique demands of our clients.
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