1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterpiece of engineering excellence, meticulously designed to deliver unmatched drilling accuracy. At present, it is exclusively tailored for drilling purposes and does not offer tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is crafted with exceptional versatility, providing adjustable spacing options that effortlessly accommodate a diverse range of operational needs and custom project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Engineered with superior durability, our cutting tool is expertly designed to significantly reduce the risk of breakage, delivering consistent reliability when used in harmony with operational guidelines.
4. What details are needed if we require a custom machine?
For crafting a machine perfectly customized to your unique specifications, kindly provide the following comprehensive information:
1. Detailed, meticulously crafted drawings of your envisioned product that capture every intricate design aspect.
2. Physical sample representations mirroring the product you wish to manufacture, offering a tangible reference.
3. Accurate measurements highlighting crucial dimensions such as height, width, and thickness for precise alignment.
4. Detailed information regarding the maximum and minimum hole sizes required for your intended application.
5. Specifics on material dimensions and the exact count of drill and tap holes necessary for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to efficiently execute both drilling and tapping operations, optimizing your production workflow.
6. What are the payment terms?
To initiate the agreement, a 40% deposit is required upon signing, seamlessly activating the contract.
7. How is production scheduled?
Production commences promptly upon receipt of the deposit. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For optimal protection during transit, we recommend using sturdy wooden box packaging, ensuring maximum safety and protection against potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection to identify any packaging discrepancies, leakages, or damage. Verify that the quantity and accessories match your order. Ensure all machine specifications meet your requirements, document any issues with photos, and contact us immediately for support.
10. What is the warranty period?
We offer a robust one-year warranty covering component failures not due to intentional damage, with free replacements provided. Enjoy lifelong maintenance services, where post-warranty clients only bear the cost of parts and shipping.
For our esteemed clients, we provide on-site debugging and training services, available at an additional cost. Clients are responsible for airfare between China and the destination, as well as providing complimentary accommodation and meals for our skilled technicians.
The 12-month warranty begins on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine accompanied by detailed English manuals for effortless operation and maintenance.
11. Do you offer OEM services?
We are delighted to fulfill purchase orders featuring specific branding or trademarks, customized to meet the distinct preferences of our clients.
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