1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterpiece of superior engineering, meticulously crafted to deliver unmatched precision in all your drilling tasks. However, it is exclusively optimized for drilling operations and does not include tapping capabilities at this time. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is engineered for exceptional versatility, featuring adjustable spacing options that cater to a diverse array of operational needs and custom project specifications, ensuring seamless adaptability at every turn.
3. Is there a high likelihood of the cutting tool breaking?
Designed for ultimate durability, our cutting tool significantly reduces the risk of breakage, offering consistent reliability when used according to the specified operational guidelines.
4. What details are needed if we require a custom machine?
To design a machine perfectly aligned with your unique requirements, please provide us with the following comprehensive details:
1. Comprehensive, meticulously detailed drawings of your envisioned product that capture every intricate design aspect, ensuring precision.
2. Exemplary physical samples that serve as an accurate representation of the product you wish to manufacture, acting as a solid reference.
3. Precise measurements, highlighting critical dimensions such as height, width, and thickness to guarantee precise alignment.
4. Exact specifications concerning the maximum and minimum hole dimensions essential for your application.
5. Specific material dimensions, along with the exact count of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously crafted to execute both drilling and tapping operations with remarkable efficiency, thereby enhancing your production process.
6. What are the payment terms?
We require a 40% deposit to initiate the agreement, ensuring a smooth commencement of the contract and setting the process in motion.
7. How is production scheduled?
Production begins promptly upon the receipt of the deposit. Typically, CNC milling machines are completed within an impressively swift 20 days, while automatic drilling and tapping machines are ready in just 15 days, ensuring timely delivery.
8. How is the packaging handled?
For optimum protection during transit, we recommend robust wooden box packaging, ensuring maximum safety and prevention against any potential damage that could occur.
9. What should be included in the acceptance check?
Upon receiving the product, conduct a thorough inspection to identify any packaging anomalies, leaks, or damages. Ensure that quantities and accessories align with your order and confirm the machine specifications meet your expectations. Document any issues with photos and contact us immediately for prompt resolution.
10. What is the warranty period?
We proudly offer a comprehensive one-year warranty covering component failures, with the exception of intentional damage, and free replacements are provided. Enjoy lifetime maintenance services, where post-warranty customers are responsible only for parts and shipping costs.
For our esteemed clients, we provide on-site debugging and training services for an additional fee. Clients are responsible for covering airfare between China and the destination, as well as accommodations and meals for our skilled technicians.
The 12-month warranty commences on the delivery date. In the event of technical issues, our dedicated engineers will be on-site within 24 hours of notification. Furthermore, post-warranty, our maintenance support continues, with each CNC machine supplied with detailed English manuals for effortless operation and maintenance.
11. Do you offer OEM services?
We are delighted to fulfill purchase orders that feature specific branding or trademarks, meticulously tailored to suit our clients' unique preferences and needs.
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