1. Can the drilling machine also be used for tapping?
Our precision drilling machine is expertly crafted for drilling tasks only and is not equipped for tapping operations. holes.
2. Can the machine's spacing be modified?
Indeed, the machine's spacing is highly adaptable and can be customized to fit a diverse array of operational requirements.
3. Is there a high likelihood of the cutting tool breaking?
With proper usage, the cutting tool is engineered for exceptional durability and boasts a high resistance to breakage.
4. What details are needed if we require a custom machine?
Please kindly provide us with the following essential specifications:
1. Comprehensive detailed drawings of your product.
2. Representative samples of your product.
3. Accurate measurements, including the product's height, width, and thickness.
4. Maximum and minimum specified dimensions of the holes.
5. Material dimensions, along with the desired number of drill and tap holes.
5. Are custom machines capable of both drilling and tapping?
Absolutely, our custom machines are expertly designed to seamlessly perform both drilling and tapping tasks with precision.
6. What are the payment terms?
To activate the contract, a 40% deposit is required upon signing, which initiates the agreement smoothly.
7. How is production scheduled?
Upon deposit receipt, production commences promptly. Typically, CNC milling machines are ready within 20 days, while automatic drilling and tapping machines are completed in just 15 days.
8. How is the packaging handled?
To ensure optimal protection during transit, we highly recommend utilizing wooden box packaging to safeguard against potential damage.
9. What should be included in the acceptance check?
Conduct a meticulous inspection upon product receipt: Verify packaging integrity, check for potential leakage and damage, confirm that quantity and accessories align with your specifications, and verify all machine details. Should any issues be identified, promptly document them with photographs and contact us immediately.
10. What is the warranty period?
We offer a comprehensive one-year warranty. If components fail without intentional damage, replacements will be provided at no cost. Additionally, we offer lifelong maintenance services. Post-warranty, customers are responsible for the cost of parts and shipping.
We provide on-site debugging and training for our clients, which is subject to additional fees. Clients are expected to cover airfare between China and the destination and offer complimentary lodging and meals for our technicians.
The 12-month warranty period begins on the delivery date. For any malfunctions, our engineers will be dispatched to your site within 24 hours of notification. Maintenance support extends beyond the warranty, and each CNC machine comes with comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We warmly welcome purchase orders requesting specific branding or trademarks according to the customer's unique requirements.
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