1. Can the drilling machine also be used for tapping?
Our precision drilling machine stands as a testament to superior engineering, meticulously crafted to offer unmatched precision in drilling tasks. At present, this machine is exclusively optimized for supreme drilling operations and does not offer tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine boasts exceptional versatility, featuring adjustable spacing options engineered to cater to a wide array of operational needs and custom project specifications. Enjoy seamless adaptability tailored to your unique processes.
3. Is there a high likelihood of the cutting tool breaking?
Crafted for ultimate durability, our cutting tool minimizes the risk of breakage, delivering consistent reliability when used in accordance with specified operational guidelines. Trust in its steadfast performance for your demanding tasks.
4. What details are needed if we require a custom machine?
To design a machine precisely matched to your unique requirements, please furnish us with the following detailed information:
1. Comprehensive, meticulously detailed drawings of your envisioned product, capturing every intricate design aspect to perfection.
2. Exemplary physical samples that accurately represent the product you wish to manufacture, serving as a solid reference for our team.
3. Precise measurements, emphasizing critical dimensions such as height, width, and thickness to ensure precise alignment and flawless execution.
4. Exact details concerning the maximum and minimum hole dimensions essential for your application, ensuring impeccable fit and function.
5. Specific material dimensions and the precise count of drill and tap holes required for your project, enabling us to meet your exacting standards.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to perform both drilling and tapping with unparalleled efficiency, enhancing your production process to new heights.
6. What are the payment terms?
A 40% deposit is necessary to initiate the agreement, smoothly setting the contract in motion, and ensuring a seamless start to your project.
7. How is production scheduled?
Production begins promptly upon deposit receipt. Typically, CNC milling machines are completed within a swift 20 days, while automatic drilling and tapping machines are ready in just 15 days, ensuring timely delivery.
8. How is the packaging handled?
For optimal protection during transit, robust wooden box packaging is recommended, ensuring maximum safety and prevention against any potential damage, safeguarding your investment.
9. What should be included in the acceptance check?
Upon product receipt, perform a thorough inspection to identify any packaging anomalies, leaks, or damages. Verify that quantities and accessories match your order, and confirm the machine specifications meet your expectations. Document issues with photos and contact us immediately for resolution and swift assistance.
10. What is the warranty period?
We offer a comprehensive one-year warranty covering component failures, excluding intentional damage, with free replacements provided. Enjoy lifetime maintenance services, with post-warranty customers responsible only for parts and shipping costs.
For our esteemed clients, we provide on-site debugging and training services for an additional fee. Clients cover airfare between China and the destination, as well as accommodations and meals for our skilled technicians, ensuring exceptional support and knowledge transfer.
The 12-month warranty begins on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine supplied with detailed English manuals for effortless operation and maintenance.
11. Do you offer OEM services?
We are delighted to meet purchase orders featuring specific branding or trademarks, tailored to suit our clients' unique preferences and needs. Harness the power of customization with our OEM services.
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