1. Can the Versatile CNC Drilling Machine perform tapping work as well?
No, this advanced drilling machine is meticulously engineered for the precise task of drilling holes only. holes only.
2. Is it possible to adjust the spacing of this machine?
Absolutely! The machine comes with adjustable spacing capabilities to meet varied operational needs.
3. Is there a high risk of the cutting tool breaking easily?
Not at all! With proper operation, the cutting tool exhibits exceptional durability, ensuring long-lasting performance.
4: For a customized non-standard machine, what specifications should we submit?
To tailor a machine to your unique needs, kindly provide the following details:
1: A detailed drawing of your specific product.
2: Physical samples of your product for reference.
3: Accurate measurements of your product's height, width, and thickness.
4: The maximum and minimum dimensions for the holes required.
5: Specifications regarding material thickness, width, and the number of holes for both drilling and tapping.
5: Are custom non-standard machines able to execute both tapping and drilling functions?
YES, indeed! Our custom-engineered machines are capable of both tasks seamlessly.
6. What are the payment terms for ordering a machine?
A 40% deposit is required post-contract signing to initiate the agreement and production process.
7. How are production schedules arranged?
Once the deposit is received, mass production is initiated. Typically, CNC milling machines are completed in 20 days, while automatic drilling and tapping machines take around 15 days.
8. What kind of packaging is used for machine delivery?
For optimal safety during transit, we suggest utilizing robust wooden box packaging to prevent any possible damage.
9. How should the acceptance check be performed upon delivery?
Upon receiving your goods, conduct a thorough inspection: Verify no packing damage, leaks, or product harm; ensure all product quantities and accessories match your order; confirm all machine specifications. Contact us immediately with photos if discrepancies arise.
10. What is the warranty period, and what does it cover?
We proudly offer a comprehensive one-year warranty. During this time, we provide free replacement components if not intentionally harmed and offer lifelong maintenance support. Post-warranty, component and shipping fees apply.
We extend optional on-site debugging and training services. Costs include airfare from China and complimentary accommodation and meals for our technicians.
The 12-month warranty commences from delivery day. In case of malfunction, our engineers will assist within 24 hours of notice. Support continues beyond the warranty, complemented by English manuals for maintenance and operation.
11. Do you offer OEM services for customers?
Absolutely! We welcome purchase orders featuring our customers' esteemed brands or trademarks, ensuring product customization.
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