1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a testament to engineering mastery, designed with an unwavering focus on delivering impeccable drilling accuracy. Currently, it is dedicated exclusively to drilling applications, as it does not incorporate tapping capabilities. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is a paragon of adaptability, featuring highly versatile spacing configurations that effortlessly cater to a vast array of operational needs and bespoke project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Crafted with unmatched durability, our cutting tool is meticulously engineered to significantly reduce the risk of breakage, providing steadfast reliability when utilized according to specified guidelines.
4. What details are needed if we require a custom machine?
To create a customized machine that flawlessly aligns with your unique requirements, please supply the following comprehensive details:
1. Detailed, thoroughly crafted drawings of your desired product, encapsulating every intricate nuance.
2. Physical sample representations that vividly portray the product you intend to fabricate, serving as a tangible guide.
3. Precise measurements, emphasizing critical dimensions such as height, width, and thickness for exact alignment.
4. Precise information regarding the maximum and minimum hole sizes essential for your application.
5. Detailed specifications on material dimensions and the precise count of drill and tap holes required for your initiative.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously crafted to deftly execute both drilling and tapping tasks, streamlining your manufacturing process.
6. What are the payment terms?
To activate the agreement, we require a 40% deposit upon endorsement, which seamlessly transitions the contract into effect.
7. How is production scheduled?
Production initiates promptly upon deposit confirmation. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are ready in an impressive 15 days.
8. How is the packaging handled?
For unrivaled protection during transportation, we advocate for sturdy wooden box packaging, ensuring maximum safety and shielding against potential harm.
9. What should be included in the acceptance check?
Upon receiving your order, conduct a meticulous inspection to uncover any packaging anomalies, leakages, or damages. Verify that the quantity and accessories match your order. Ensure all machine specifications align with your expectations, document any issues with photographs, and contact us immediately for prompt support.
10. What is the warranty period?
We offer a comprehensive one-year warranty that encompasses component failures not resulting from intentional damage, with complimentary replacements available. Benefit from lifelong maintenance services, where post-warranty customers bear only the cost of parts and shipping.
For clients who value expertise, we provide on-site debugging and training services at an additional fee. Clients are responsible for airfare between China and the destination, along with offering complimentary accommodation and meals for our skilled technicians.
The 12-month warranty commences on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support endures, with each CNC machine supplied with detailed English manuals to facilitate smooth operation and maintenance.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders featuring specific branding or trademarks, customized to perfectly align with the unique preferences of our clients.
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