1. Can the drilling machine also be used for tapping?
Our precision drilling machine stands as a testament to premier engineering, designed with meticulous attention to detail to achieve unmatched drilling precision. Currently, this state-of-the-art machine is optimized exclusively for drilling, and tapping capabilities are not included. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine boasts exceptional versatility, engineered with adjustable spacing options that seamlessly cater to a broad range of operational needs and customizable project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Crafted for superior resilience, our cutting tool minimizes the risk of breakage. It ensures dependable performance when operated within the recommended guidelines, offering peace of mind and consistent results.
4. What details are needed if we require a custom machine?
To craft a machine precisely tailored to your specifications, kindly provide the following comprehensive details:
1. Intricately detailed drawings of your envisioned product, capturing each nuance and specification with precision.
2. Physical samples that accurately represent the product you seek to manufacture, offering a tangible reference point.
3. Precise measurements detailing key dimensions such as height, width, and thickness, essential for accurate alignment and compatibility.
4. Specific information on the maximum and minimum hole dimensions necessary for your application's success.
5. Accurate material dimensions and the exact number of drill and tap holes necessary for your project requirements.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom-designed machines are ingeniously engineered to perform both drilling and tapping operations, significantly enhancing the efficiency of your production process.
6. What are the payment terms?
To initiate and transition the contract into effect, a 40% deposit is required upon signing, ensuring a seamless agreement process.
7. How is production scheduled?
Production begins promptly after the deposit is received. Typically, CNC milling machines are completed within a 20-day timeframe, with automatic drilling and tapping machines ready in just 15 days.
8. How is the packaging handled?
We highly recommend using sturdy wooden box packaging for maximum protection during transit, ensuring your product arrives safely and undamaged.
9. What should be included in the acceptance check?
Upon receiving your product, perform a thorough inspection to identify any packaging irregularities, leakages, or damage. Verify that all quantities and accessories match your order. Confirm that all machine specifications are met. Document any issues with photographs and contact us immediately for support.
10. What is the warranty period?
We offer a comprehensive one-year warranty covering component failures not caused by intentional damage, with free replacements provided. Enjoy lifelong maintenance services where post-warranty clients pay only for parts and shipping.
For our esteemed clients, we offer on-site debugging and training services at an additional cost. Clients are responsible for airfare between China and the destination, as well as providing complimentary lodging and meals for our skilled technicians.
The 12-month warranty starts from the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine paired with detailed English manuals for seamless operation and upkeep.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders featuring specific branding or trademarks, tailored to fulfill the unique preferences and requirements of our clients.
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