1. Can the drilling machine also be used for tapping?
Our precision drilling machine is meticulously engineered for specialized drilling applications, delivering unparalleled accuracy and reliability. However, please note that it is not designed for tapping operations, ensuring that it remains the quintessential tool for precise drilling tasks. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine boasts versatile spacing adjustments, adeptly meeting diverse operational demands. Adapt it to your specific project requirements with ease and precision.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool is a masterpiece of durability engineering. Its exceptional resilience ensures minimal risk of breakage, providing steadfast reliability when operated with precision.
4. What details are needed if we require a custom machine?
To ensure we craft a custom machine that perfectly aligns with your vision, please provide the following comprehensive specifications:
1. Thorough and precise drawings that capture the essence of your intended product.
2. Sample products that clearly illustrate the outcome you desire.
3. Precise measurements, including vital dimensions such as height, width, and thickness.
4. Specific details regarding the largest and smallest hole dimensions needed.
5. Complete information on material dimensions and an accurate count of the necessary drill and tap holes.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are ingeniously designed to seamlessly integrate both drilling and tapping functions, streamlining and enhancing your production process.
6. What are the payment terms?
To initiate the contract, a 40% deposit is required upon signing, which effectively activates the agreement, ensuring a smooth start to your project.
7. How is production scheduled?
Production commences promptly upon deposit receipt. CNC milling machines are typically completed within 20 days, while our state-of-the-art automatic drilling and tapping machines are ready in just 15 days.
8. How is the packaging handled?
To ensure the utmost protection during transit, we recommend robust wooden box packaging, safeguarding your equipment against any potential damage during transportation.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a meticulous inspection: Verify packaging integrity, assess for leakage or damage, and ensure the quantity and accessories match your order. Confirm that all machine details align with your specifications. If discrepancies arise, document with photos and contact us for immediate assistance.
10. What is the warranty period?
Enjoy peace of mind with our one-year warranty, covering component failures not due to intentional damage, with complimentary replacements. Benefit from lifelong maintenance services. Post-warranty, customers cover parts and shipping costs.
We offer comprehensive on-site debugging and training services for our valued clients, subject to additional charges. Clients are responsible for airfare to and from China, and complimentary lodging and meals for our technicians.
The warranty period of 12 months begins on delivery day. For technical issues, our engineers are available on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine accompanied by detailed English manuals for operation and maintenance.
11. Do you offer OEM services?
We are thrilled to accept purchase orders for specific branding or trademarks, customized to meet the exclusive needs of our esteemed customers.
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