1. Can the drilling machine also be used for tapping?
Our precision drilling machine is expertly engineered with an exclusive focus on delivering unmatched drilling precision. Currently, it is not designed to perform tapping functions. holes.
2. Can the machine's spacing be modified?
Absolutely! The machine features adjustable spacing capabilities, effortlessly accommodating a diverse range of operational demands and unique project requirements.
3. Is there a high likelihood of the cutting tool breaking?
Crafted with superior durability, our cutting tool significantly reduces breakage risks, ensuring long-lasting reliability when used precisely.
4. What details are needed if we require a custom machine?
To design a machine perfectly tailored to your needs, please provide the following details:
1. Detailed and comprehensive drawings of your envisioned product.
2. Samples that accurately represent the product you wish to manufacture.
3. Precise measurements, including critical dimensions such as height, width, and thickness.
4. Specific details of the maximum and minimum hole dimensions required.
5. Information on material dimensions and the exact number of drill and tap holes needed.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are ingeniously crafted to efficiently perform both drilling and tapping tasks, enhancing your production capabilities.
6. What are the payment terms?
A 40% deposit is required upon signing to activate the agreement, ensuring a smooth commencement of the contract.
7. How is production scheduled?
Production starts promptly upon deposit receipt. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For optimum protection during transport, we recommend durable wooden box packaging, ensuring maximum safety and safeguarding against potential transit damage.
9. What should be included in the acceptance check?
Upon receiving the product, conduct a meticulous inspection to verify packaging integrity, check for any leakage or damage, and confirm that the quantity and accessories match your order. Ensure all machine details align with your specifications. Document any issues with photos and contact us immediately for assistance.
10. What is the warranty period?
We offer a comprehensive one-year warranty covering component failures not due to intentional damage, with free replacements available. Lifelong maintenance services are also provided. Beyond the warranty, customers are responsible for parts and shipping costs.
We provide on-site debugging and training services for our esteemed clients, subject to additional fees. Clients cover airfare between China and the destination, as well as complimentary accommodation and meals for our technicians.
The 12-month warranty period begins on the delivery day. For technical concerns, our engineers will arrive at your site within 24 hours of notification. Maintenance support continues beyond the warranty, with each CNC machine accompanied by comprehensive English manuals.
11. Do you offer OEM services?
We are delighted to accept purchase orders for specific branding or trademarks, customized to fulfill the unique requirements of our clients.
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