1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterclass in engineering, crafted specifically to deliver unparalleled drilling accuracy. Although it's a marvel in drilling, it is currently not equipped for tapping functions. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine offers exceptional versatility with its adjustable spacing features, adeptly catering to a wide array of operational demands and bespoke project requirements.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool boasts outstanding durability, expertly engineered to minimize breakage risks, thereby ensuring consistent reliability when utilized with proper operation.
4. What details are needed if we require a custom machine?
To create a machine precisely tailored to your unique needs, please provide us with the following information:
1. Detailed, comprehensive drawings of your envisioned product, capturing every nuance and intricacy.
2. Physical samples that accurately reflect the product you wish to manufacture, serving as tangible references.
3. Precise measurements, particularly those critical dimensions such as height, width, and thickness.
4. Specific details regarding the maximum and minimum hole dimensions required for your application's success.
5. Information on material dimensions and the precise number of drill and tap holes necessary for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously engineered to adeptly handle both drilling and tapping tasks, streamlining and enhancing your production workflow.
6. What are the payment terms?
To set the agreement in motion, a 40% deposit is required upon signing, seamlessly initiating the contract.
7. How is production scheduled?
Production kicks off immediately upon receiving the deposit. Typically, CNC milling machines are crafted within 20 days, while automatic drilling and tapping machines are completed in just 15 days, ensuring rapid turnaround.
8. How is the packaging handled?
For exceptional protection during transit, we recommend robust wooden box packaging, offering maximum safety and safeguarding the product against potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection to check for any packaging discrepancies, leakage, or damage, and confirm that the quantity and accessories match your order. Ensure all machine specifications meet your requirements. Document any issues with photos and contact us promptly for support.
10. What is the warranty period?
We provide an extensive one-year warranty, covering component failures not caused by intentional damage, with complimentary replacements offered. Enjoy lifelong maintenance services, with post-warranty support where customers only cover parts and shipping costs.
We offer on-site debugging and training services for our valued clients, available at a supplementary cost. Clients are responsible for airfare between China and the destination, along with providing complimentary accommodation and meals for our technicians.
The 12-month warranty starts from the day of delivery. For any technical issues, our engineers will arrive at your site within 24 hours of notification. Maintenance support continues beyond the warranty period, with each CNC machine supplied with comprehensive English manuals for smooth operation and maintenance.
11. Do you offer OEM services?
We are pleased to accommodate purchase orders requesting specific branding or trademarks, customized to meet the unique requirements of our clients.
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