1. Can the drilling machine also be used for tapping?
Our precision drilling machine is meticulously engineered for specific drilling tasks. It focuses on delivering unmatched accuracy in drilling, and currently, it is not equipped to perform tapping operations. holes.
2. Can the machine's spacing be modified?
Indeed, the machine offers customizable spacing capabilities, allowing it to adapt seamlessly to diverse operational demands and specific project requirements.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool is expertly crafted for outstanding durability. When operated with precision, it minimizes the risk of breakage, ensuring long-lasting reliability.
4. What details are needed if we require a custom machine?
To assist in crafting a machine tailored perfectly to your needs, please provide the following specifications:
1. Comprehensive and detailed drawings of your envisioned product.
2. Representative samples that exemplify the product you aim to create.
3. Accurate measurements, covering crucial dimensions such as height, width, and thickness.
4. Exact specifications of the maximum and minimum hole dimensions required.
5. Information on material dimensions and the precise number of drill and tap holes needed.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are ingeniously designed to efficiently handle both drilling and tapping tasks, optimizing your production workflow.
6. What are the payment terms?
To kickstart the contract, a 40% deposit is required upon signing, which seamlessly activates the agreement.
7. How is production scheduled?
Production is set in motion swiftly upon receipt of the deposit. Typically, CNC milling machines are finalized within a 20-day timeframe, whereas our automatic drilling and tapping machines are completed in just 15 days.
8. How is the packaging handled?
For optimal protection during transit, we advocate for sturdy wooden box packaging, ensuring maximum safety and guarding against potential damage during transportation.
9. What should be included in the acceptance check?
Upon receiving your product, execute a thorough inspection: Check for any packaging discrepancies, assess for leakage or damage, and verify that the quantity and accessories align with your order. Ensure all machine details correspond to your specifications. In case of any issues, document with photographs and contact us immediately for assistance.
10. What is the warranty period?
We offer a generous one-year warranty that covers component failures not caused by intentional damage. Replacements are provided at no cost. Furthermore, we offer lifelong maintenance services. After the warranty period, customers are responsible for parts and shipping expenses.
We provide on-site debugging and training services for our esteemed clients, subject to additional charges. Clients are expected to cover airfare between China and the destination, along with complimentary lodging and meals for our technicians.
The 12-month warranty period starts from the day of delivery. For any technical issues, our engineers will be dispatched to your location within 24 hours of notification. Maintenance support extends beyond the warranty period, with each CNC machine accompanied by comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We are delighted to accept purchase orders requesting specific branding or trademarks, tailored to match the unique requirements of our customers.
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