1. Can the drilling machine perform tapping work?
No, this drilling machine is ingeniously crafted for the specific purpose of creating precise holes, without tapping capabilities.
2. Is the spacing of the machine adjustable?
Absolutely, the machine offers adjustable spacing, designed to seamlessly adapt to your diverse usage requirements.
3. Is the cutting tool prone to breaking?
No, rest assured, the cutting tool is highly durable and built to withstand breakage when operated under correct conditions.
4: If we need a non-standard machine, what information should we provide?
Please provide the following comprehensive information to ensure we tailor a perfect solution for your needs:
1: Detailed drawings of your product.
2: Samples of your product.
3: The product's precise height, width, and thickness.
4: The maximum and minimum range of the holes.
5: Comprehensive details on the material's thickness, width, and the exact number of drilling and tapping holes required.
5: Can the non-standard machines perform both tapping and drilling?
Yes, they can. Our non-standard machines are engineered to execute both tapping and drilling with efficiency.
6. Payment Terms
Upon signing the contract, a 40% deposit is required to activate the contract, ensuring a smooth transition into production.
7. Production Arrangement
Mass production is initiated upon receipt of the deposit. Typically, CNC milling machines reach completion within 20 days, while automatic drilling and tapping machines are ready within just 15 days.
8. Packaging
We recommend using sturdy wooden box packing to prevent any potential damage during transportation, ensuring the safe arrival of your product.
9. Acceptance Check
Upon receiving the goods, perform a meticulous inspection: check for any packing damage, leaks, or product damage; ensure product quantity and accessory specifics align with your requirements; confirm all machine details are precise. Should any issues arise, please promptly photograph and contact us immediately.
10. Warranty Period
We proudly offer a one-year warranty. Within the first year, we provide complimentary machine components unless damage is intentional. Lifetime maintenance is available beyond the warranty, with customers responsible for post-warranty component and shipping costs.
We provide on-site debugging and training for customers, with costs covered by the customer. This includes air travel between China and the buyer's location, along with accommodation and meals.
The 12-month warranty commences on the machine's arrival day. If malfunction occurs, our engineers will be dispatched to your site within 24 hours of notice. We offer ongoing maintenance support beyond the warranty period. Each CNC machine includes English instruction manuals, covering maintenance and operation.
11. OEM Service We enthusiastically accept purchase orders featuring customers' brands or trademarks, providing a bespoke service tailored to your branding needs.
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