1. Can the drilling machine do tapping work?
No, the drilling machine is meticulously engineered specifically for the precise task of drilling holes only. holes.
2. Is the spacing of the machine adjustable?
Absolutely! This machine offers flexibility with adjustable spacing to meet diverse operational requirements.
3. Is the cutting tool easy to break?
No, the cutting tool is highly durable, provided it is operated in accordance with industry best practices.
4: If we need a non-standard machine, what information should we provide?
Please provide us with the following essential details:
1: The detailed drawing of your product for precise customization.
2: Physical samples of your product for accurate assessment.
3: The product's exact height, width, and thickness dimensions.
4: The maximum and minimum hole range specifications you require.
5: The material's thickness, width, and the precise number of drilling and tapping holes needed.
5: Can the non-standard machines both do tapping and drilling work?
Yes, indeed! Our non-standard machines are proficient in performing both tapping and drilling tasks.
6. Payment term
Upon contract signing, a 40% deposit is required to activate the agreement.
7. Production arrangement
Mass production commences upon deposit receipt. Typically, CNC milling machines complete within 20 days, while automatic drilling and tapping machines finish in just 15 days.
8. Packaging
We highly recommend using wooden box packing to ensure all products are shielded from damage during transit.
9. Acceptance check
Upon arrival, please meticulously inspect the goods for packing integrity, leakage, and potential damage. Verify that product quantities and accessories align with your order, and ensure machine details are accurate. Should any issues arise, promptly photograph the discrepancies and contact us immediately.
10. Warranty period
We proudly offer a comprehensive one-year warranty. Within this period, we provide free replacement components for any that are not intentionally damaged, alongside our commitment to lifelong maintenance services. Post-warranty, customers will shoulder the costs for components and shipping.
We offer on-site debugging and training services, available at an additional charge. Customers are responsible for covering airfare between China and the destination, as well as providing complimentary accommodation and meals for our expert technicians.
The inclusive 12-month warranty initiates upon machine delivery. Should a malfunction occur, we commit to dispatching engineers to your location within 24 hours of notification. Our support extends beyond the warranty period, ensuring continuous maintenance. Each CNC machine includes English-language maintenance and operation guides.
11. OEM Service
We welcome purchase orders that feature customers' unique brands or trademarks, offering a bespoke OEM service.