1. Can the drilling machine also be used for tapping?
Our Precision Drilling and Tapping Machine with Adjustable Spindle Speed Options is engineered exclusively for precision drilling, ensuring optimal performance. It is not intended or equipped for tapping operations. holes.
2. Can the machine's spacing be modified?
Indeed, our machine offers versatile spacing adjustments, tailored to meet a myriad of operational requirements. This flexibility allows you to customize the setup to suit various drilling tasks efficiently.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tools are crafted with premium durability, designed to withstand intense operations. When utilized properly, they exhibit exceptional resistance to breakage, ensuring a dependable performance.
4. What details are needed if we require a custom machine?
To create a custom machine tailored to your needs, please provide us with the following detailed specifications:
1. Detailed drawings of your product, capturing every precise element.
2. Samples that best represent your product for accurate customization.
3. Precise measurements, including height, width, and thickness, for comprehensive understanding.
4. The exact maximum and minimum dimensions of the holes required.
5. Complete material dimensions and the desired number of drill and tap holes for functionality.
5. Are custom machines capable of both drilling and tapping?
Certainly, our bespoke machines are expertly designed to handle both drilling and tapping with remarkable efficiency, tailored to your specific needs.
6. What are the payment terms?
To commence the contract, a 40% deposit is requisite upon signing to activate the agreement. This ensures a seamless initiation of our collaboration.
7. How is production scheduled?
Production kicks off promptly upon deposit receipt. Our commitment to efficiency ensures CNC milling machines are ready within 20 days, while automatic drilling and tapping machines are completed in just 15 days.
8. How is the packaging handled?
For the utmost protection during transit, we advocate for robust wooden box packaging, effectively safeguarding against any potential damage.
9. What should be included in the acceptance check?
Upon product receipt, execute a meticulous inspection: Verify packaging integrity, check for leaks or damage, ensure the quantity and accessories align with your specifications, and confirm all machine details. Immediately document any discrepancies with photos and contact us for prompt assistance.
10. What is the warranty period?
We extend a thorough one-year warranty. Should components fail without intentional harm, replacements are provided at no extra cost. Moreover, we offer lifelong maintenance services. Post-warranty, parts and shipping costs are the customer's responsibility.
Our service excellence includes on-site debugging and training for clients, available at additional fees. Clients are responsible for covering airfare between China and your location, along with complimentary lodging and meals for our technicians.
The 12-month warranty period initiates upon machine delivery. In case of malfunctions, our engineers will be dispatched to your site within 24 hours of notification. Maintenance support extends beyond the warranty, and each CNC machine includes comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
Absolutely, we are delighted to accommodate purchase orders that incorporate specific customer branding or trademarks, fulfilling tailored OEM service requests.
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