1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a masterclass in engineering, meticulously crafted to achieve superior drilling precision. However, it is currently tailored solely for drilling tasks and isn't configured for tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is engineered with impressive adaptability, offering exceptional flexibility with its adjustable spacing capabilities. It effortlessly accommodates a diverse array of operational requirements and project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Designed with cutting-edge durability in mind, our cutting tool minimizes the risk of breakage significantly, delivering unwavering reliability when utilized correctly.
4. What details are needed if we require a custom machine?
To ensure the creation of a machine that perfectly aligns with your unique specifications, please provide us with the following detailed information:
1. Detailed, comprehensive drawings of your envisioned product, capturing every essential nuance.
2. Physical samples that accurately depict the product you wish to manufacture, serving as a tangible reference for us.
3. Precise measurements, with particular attention to crucial dimensions such as height, width, and thickness.
4. Specific details regarding the maximum and minimum hole dimensions required for your application.
5. Information on material dimensions and the precise number of drill and tap holes needed for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to seamlessly perform both drilling and tapping tasks, enhancing the efficiency of your production workflow.
6. What are the payment terms?
To activate the agreement, a 40% deposit is required upon signing, seamlessly initiating the contract and setting the terms in motion.
7. How is production scheduled?
Production commences promptly upon receipt of the deposit. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For unparalleled protection during transit, robust wooden box packaging is recommended. This offers maximum safety, effectively guarding against potential damage during transport.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a meticulous inspection to detect any packaging discrepancies, leakage, or damage. Confirm that the quantity and accessories match your order, ensuring all machine specifications meet your requirements. Document any issues with photos and contact us promptly for swift support.
10. What is the warranty period?
We offer a robust one-year warranty, covering component failures not caused by intentional damage, with free replacements provided. Enjoy lifelong maintenance services, where post-warranty customers only cover parts and shipping costs.
We provide on-site debugging and training services for our esteemed clients, available at an additional cost. Our clients are responsible for airfare between China and the destination, along with complimentary accommodation and meals for our technicians.
The 12-month warranty commences from the day of delivery. For any technical issues, our engineers will arrive at your site within 24 hours of notification. Maintenance support extends beyond the warranty period, with each CNC machine accompanied by comprehensive English manuals for seamless operation and maintenance.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders requesting specific branding or trademarks, customized to fulfill the unique demands of our clients.
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