1. Can the drilling machine perform tapping work?
No, this drilling machine is meticulously engineered solely for the purpose of drilling holes, ensuring optimal performance and reliability.
2. Is the spacing of the machine adjustable?
Yes, the machine's design incorporates adjustable spacing, empowering you to tailor it to diverse usage requirements with ease.
3. Is the cutting tool prone to breaking?
No, the cutting tool boasts exceptional durability, designed to withstand operational demands without breaking if used correctly.
4: If we need a non-standard machine, what information should we provide?
Please provide the following critical details:
1: Comprehensive drawings of your product.
2: Physical samples of your product.
3: Exact dimensions including height, width, and thickness of the product.
4: Define the maximum and minimum hole range.
5: Specify the material's thickness, breadth, and details on the number of drilling and tapping holes needed.
5: Can the non-standard machines perform both tapping and drilling?
Yes, indeed, they are designed to adeptly perform both tapping and drilling functions.
6. Payment Terms
Upon signing the contract, a 40% deposit is essential to initiate the contract, securing your order's commencement.
7. Production Arrangement
Mass production will proceed upon receipt of the deposit. Typically, CNC milling machines are crafted within 20 days, while automatic drilling and tapping machines are ready within 15 days.
8. Packaging
We advocate for robust wooden box packing to ensure your machine remains undamaged throughout its transportation journey.
9. Acceptance Check
Upon receiving the goods, conduct a meticulous inspection: Verify packing condition, check for leaks or product damage, confirm that the product quantity and accessories align with your order, and ensure all machine specifications are accurate. Should any issues arise, promptly take photos and reach out to us without delay.
10. Warranty Period
We provide a robust one-year warranty. Within this period, machine parts will be replaced at no charge if not due to intentional damage. Lifetime maintenance support is available, with post-warranty component and shipping costs borne by the customer.
Our service includes onsite debugging and training, with the customer covering associated expenses such as air travel between China and the buyer's location, along with accommodation and meals.
The 12-month warranty commences on the machine's delivery date. Should any malfunction occur within this timeframe, we will deploy engineers to your site within 24 hours of notification. Continuous support is assured even post-warranty. Each CNC machine is accompanied by English-language instructions, maintenance, and operation manuals.
11. OEM Service We welcome purchase orders featuring customers' own brands or trademarks, allowing for bespoke and tailored solutions.
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