1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a marvel of engineering, crafted with an exclusive focus on achieving unparalleled drilling precision. Currently, it is not configured or optimized for tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine excels in versatility with its adjustable spacing features, effortlessly accommodating a wide array of operational needs and tailored project requirements.
3. Is there a high likelihood of the cutting tool breaking?
Engineered for extraordinary durability, our cutting tool is meticulously designed to minimize the risk of breakage, ensuring steadfast reliability when used correctly.
4. What details are needed if we require a custom machine?
To design a machine tailored to your specific needs, please provide the following essential information:
1. Detailed, comprehensive drawings of your envisioned product, capturing every nuance and specification.
2. Physical samples that accurately represent the product you wish to manufacture, serving as a tangible reference.
3. Precise measurements, with particular emphasis on crucial dimensions such as height, width, and thickness.
4. Specific requirements regarding the maximum and minimum hole dimensions essential for your application.
5. Information on material dimensions and the exact number of drill and tap holes necessary for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are masterfully engineered to perform both drilling and tapping operations with remarkable efficiency, streamlining your production process.
6. What are the payment terms?
To initiate the agreement, a 40% deposit is required upon signing, providing a seamless commencement of the contract.
7. How is production scheduled?
Production is initiated immediately upon receipt of the deposit. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For maximum protection during transit, we recommend robust wooden box packaging, ensuring safety and guarding against any potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection for any packaging discrepancies, leakage, or damage. Confirm that the quantity and accessories match your order, and ensure all machine specifications align with your requirements. Document any issues with photos and contact us promptly for support.
10. What is the warranty period?
We provide a comprehensive one-year warranty, covering component failures not caused by intentional damage, with free replacements offered. Benefit from lifelong maintenance services, where post-warranty customers are only responsible for parts and shipping costs.
We offer on-site debugging and training services for our esteemed clients, available at an additional cost. Clients are responsible for airfare between China and the destination, along with complimentary accommodation and meals for our technicians.
The 12-month warranty begins on the day of delivery. For any technical issues, our engineers will arrive at your site within 24 hours of notification. Maintenance support extends beyond the warranty period, with each CNC machine accompanied by comprehensive English manuals for seamless operation and maintenance.
11. Do you offer OEM services?
We are delighted to accommodate purchase orders requesting specific branding or trademarks, customized to meet the unique demands of our valued clients.
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