1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a marvel of advanced engineering, skillfully designed to deliver extraordinary precision for drilling tasks. At present, this machine is purpose-built for drilling operations exclusively and does not include features for tapping. holes.
2. Can the machine's spacing be modified?
Certainly! Our machine features remarkable adaptability, with customizable spacing options crafted to cater to a vast range of operational requirements and bespoke project needs with effortless precision.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool, engineered for exceptional strength, significantly reduces the chance of breakage, offering dependable performance when applied in line with the specified operational instructions.
4. What details are needed if we require a custom machine?
To create a machine that perfectly aligns with your distinctive needs, please provide the following comprehensive information:
1. Detailed and precise drawings of your envisioned product, capturing every single design nuance meticulously.
2. High-quality physical samples that exemplify the product you wish to produce, serving as an accurate guide.
3. Exact measurements, highlighting crucial dimensions like height, width, and thickness to ensure perfect alignment.
4. Specific details about the maximum and minimum hole dimensions that are critical for your application.
5. Precise material dimensions and the exact count of drill and tap holes required for your project.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are masterfully crafted to execute both drilling and tapping with remarkable efficiency, streamlining your production process.
6. What are the payment terms?
A 40% deposit is required to commence the agreement, efficiently initiating the contract process.
7. How is production scheduled?
Production commences promptly upon receipt of the deposit. Typically, CNC milling machines are completed in a quick 20-day period, while automatic drilling and tapping machines are ready in just 15 days.
8. How is the packaging handled?
For utmost protection during transportation, we recommend sturdy wooden box packaging, ensuring maximum safety and safeguarding against any potential damage.
9. What should be included in the acceptance check?
Upon receiving the product, conduct a comprehensive inspection to ascertain any packaging irregularities, leaks, or damages. Confirm that quantities and accessories align with your order, and verify that machine specifications meet your expectations. Document any discrepancies with photos and contact us immediately for swift resolution.
10. What is the warranty period?
We offer a robust one-year warranty covering component failures, excluding intentional damage, with complimentary replacements provided. Benefit from lifetime maintenance services, with post-warranty customers only responsible for parts and shipping costs.
For our valued clients, we offer on-site debugging and training services at an additional cost. Clients are responsible for airfare between China and the destination, as well as lodging and meals for our experienced technicians.
The 12-month warranty begins on the delivery date. For technical challenges, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support continues, with each CNC machine accompanied by detailed English manuals for seamless operation and maintenance.
11. Do you offer OEM services?
We are pleased to accommodate purchase orders featuring specific branding or trademarks, customized to reflect our clients' distinctive preferences and requirements.
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