1. Can the drilling machine do tapping work?
No, the drilling machine is crafted specifically for precision drilling of holes, ensuring optimal performance and reliability. holes.
2. Is the spacing of the machine adjustable?
Yes, its design allows for adjustable spacing, making it adaptable to various requirements and enhancing versatility.
3. Is the cutting tool easy to break?
No, the cutting tool boasts remarkable durability, provided it is used correctly, ensuring longevity and consistent performance.
4: If we need a non-standard machine, what information should we provide?
Please provide us with the following essential information to tailor your machine perfectly:
1: A comprehensive drawing of your product for precise customization.
2: Physical samples of your product to understand your specific needs.
3: Detailed dimensions of the product's height, width, and thickness.
4: Define the maximum and minimum range of the holes required.
5: Specify the material's thickness and width, including the count of drilling and tapping holes needed.
5: Can the non-standard machines both do tapping and drilling work?
YES, they are engineered to proficiently handle both tapping and drilling tasks.
6. Payment term
To activate the contract, a 40% deposit is mandatory upon signing, securing your order's production slot.
7. Production arrangement
Upon deposit receipt, mass production will commence immediately. CNC milling machines typically complete within 20 days, while automatic drilling and tapping machines within 15 days, ensuring swift delivery.
8. Packaging
For optimal protection during transit, we highly recommend robust wooden box packing to avoid any potential damage.
9. Acceptance check
When receiving your order, conduct a thorough inspection: Check for any packing damage, leakage, or product defects; Confirm the product and accessories meet your specifications; Ensure all machine details align with your order. Should any issues arise, promptly capture photos and contact us.
10. Warranty period
We proudly offer a comprehensive one-year warranty period. During this time, any non-intentionally damaged components will be replaced free of charge. Additionally, we provide lifelong maintenance services. Post-warranty, customers will be responsible for component and shipping expenses.
On-site debugging and training are available to enhance your experience, though these services are subject to additional charges. Customers are expected to cover airfare between China and the destination, along with providing complimentary accommodation and meals for our technicians.
The 12-month warranty commences from the machine's delivery day. Should a malfunction occur, our dedicated engineers will arrive at your facility within 24 hours upon notification. We continue to offer maintenance support beyond the warranty period. Each CNC machine is accompanied by English maintenance and operation manuals for ease of use.
11. OEM Service
We welcome purchase orders featuring your unique brand or trademark, allowing for personalized OEM service.
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