1. Can the drilling machine do tapping work?
No, the drilling machine is meticulously crafted for precision drilling tasks only, focusing on creating holes with unmatched accuracy. holes.
2. Is the spacing of the machine adjustable?
Yes, our machine's adaptable design allows for customizable spacing to effortlessly meet diverse operational demands.
3. Is the cutting tool easy to break?
No, the cutting tool boasts exceptional durability when utilized correctly, ensuring longevity and reliable performance.
4: If we need a non-standard machine, what information should we provide?
Please provide us with the following comprehensive details:
1: A detailed drawing of your product.
2: Physical samples of your product.
3: Precise dimensions of your product: height, width, and thickness.
4: The full range of hole sizes, both maximum and minimum.
5: Specifications of the material, including thickness and width, along with the number of required drilling and tapping holes.
5: Can the non-standard machines both do tapping and drilling work?
YES, our tailor-made non-standard machines are engineered to proficiently handle both tapping and drilling operations.
6. Payment term
To initiate the contract, a 40% deposit is required upon signing, officially activating the agreement.
7. Production arrangement
Once the deposit is confirmed, mass production commences. Our efficient timeline ensures CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are delivered in just 15 days.
8. Packaging
For optimal protection during transit, we advocate using robust wooden box packaging.
9. Acceptance check
Upon goods arrival, conduct a thorough inspection: Verify packaging integrity, check for leaks and any damage, confirm product and accessory quantities, and ensure all specifications meet your order. In case of discrepancies, capture photographic evidence and contact us immediately for swift resolution.
10. Warranty period
We offer an extensive one-year warranty, providing complimentary replacement parts for non-deliberate damages. Our commitment extends to lifetime maintenance services. Post-warranty, component and shipping expenses will apply.
We provide on-site debugging and training services, which include additional costs. Customers are responsible for covering travel expenses between China and the site, as well as ensuring free lodging and meals for our skilled technicians.
The 12-month warranty period commences upon the machine's arrival. In case of malfunction, our expert engineers will arrive at your facility within 24 hours of notification. Our support continues beyond the warranty for maintenance needs. Each CNC machine is supplied with comprehensive English manuals for maintenance and operation.
11. OEM Service
We welcome purchase orders that incorporate the branding or trademarks of our esteemed customers, seamlessly aligning with your brand identity.