1. Can the drilling machine also be used for tapping?
Our precision drilling machine is meticulously engineered to deliver unrivaled accuracy specifically for drilling tasks. Currently, it is not engineered to perform tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine offers versatile spacing capabilities, easily adapting to a diverse range of operational requirements and unique project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Engineered for outstanding durability, our cutting tool significantly reduces the risk of breakage, ensuring consistent reliability when used with accuracy.
4. What details are needed if we require a custom machine?
To design a machine tailored to your precise needs, please provide the following details:
1. Detailed and complete drawings of your desired product.
2. Samples that accurately capture the essence of the product you wish to create.
3. Exact measurements, including vital dimensions such as height, width, and thickness.
4. Specifics on the maximum and minimum hole dimensions necessary.
5. Details regarding material dimensions and the precise number of drill and tap holes required.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are ingeniously designed to efficiently perform both drilling and tapping operations, thereby streamlining your production processes.
6. What are the payment terms?
A 40% deposit is required to activate the agreement, seamlessly initiating the contract.
7. How is production scheduled?
Production commences promptly upon receipt of the deposit. Typically, CNC milling machines are completed within 20 days, whereas automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
To ensure maximum protection during transport, we recommend using sturdy wooden box packaging, safeguarding against potential transit damage.
9. What should be included in the acceptance check?
Upon receiving the product, conduct a comprehensive inspection for packaging discrepancies, leakage, or damage, and verify that the quantity and accessories match your order. Confirm all machine details meet your specifications. Document any issues with photos and contact us immediately for assistance.
10. What is the warranty period?
We provide a thorough one-year warranty that covers component failures not resulting from intentional damage, with free replacements available. Additionally, lifelong maintenance services are offered. Post-warranty, customers are responsible for parts and shipping costs.
We offer on-site debugging and training services for our esteemed clients, subject to additional fees. Clients are responsible for airfare between China and the destination, along with providing complimentary accommodation and meals for our technicians.
The 12-month warranty begins from the delivery day. For any technical concerns, our engineers will arrive at your site within 24 hours of notification. Maintenance support continues beyond the warranty period, with each CNC machine supplied with comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We are delighted to accept purchase orders requesting specific branding or trademarks, customized to fulfill the distinct needs of our clients.
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