1. Can the drilling machine also be used for tapping?
Our precision drilling machine is meticulously crafted, focusing solely on achieving unparalleled drilling accuracy. At this moment, it is not configured to execute tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! The machine boasts adaptable spacing capabilities, effortlessly catering to a wide array of operational needs and distinctive project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Designed with exceptional durability, our cutting tool minimizes breakage risks, delivering enduring reliability when operated with precision.
4. What details are needed if we require a custom machine?
To design a machine perfectly aligned with your specifications, kindly provide the following details:
1. Detailed and comprehensive drawings of your envisioned product.
2. Samples that accurately represent the product you wish to manufacture.
3. Precise measurements, including critical dimensions like height, width, and thickness.
4. Specific details of the maximum and minimum hole dimensions required.
5. Details on material dimensions and the exact number of both drill and tap holes needed.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are innovatively designed to handle both drilling and tapping tasks with efficiency, enhancing your production processes.
6. What are the payment terms?
A 40% deposit is required upon signing to activate the agreement, seamlessly initiating the contract.
7. How is production scheduled?
Production begins promptly upon deposit receipt. Typically, CNC milling machines are completed in 20 days, while automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
For utmost protection during transport, we recommend robust wooden box packaging, ensuring maximum safety and shielding against potential transit damage.
9. What should be included in the acceptance check?
Upon product receipt, conduct a thorough inspection to check for packaging discrepancies, leakage or damage, and confirm quantity and accessories match your order. Ensure all machine details adhere to your specifications. Document any issues with photos and contact us immediately for support.
10. What is the warranty period?
We offer a comprehensive one-year warranty covering component failures not caused by intentional damage, with free replacements available. We also provide lifelong maintenance services. Post-warranty, customers cover parts and shipping costs.
We extend on-site debugging and training services for our valued clients, subject to additional fees. Clients are responsible for airfare between China and the destination, alongside complimentary accommodation and meals for our technicians.
The 12-month warranty begins from delivery day. For any technical concerns, our engineers will arrive at your site within 24 hours of notification. Maintenance support extends beyond the warranty period, with each CNC machine supplied with comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We are pleased to accept purchase orders requesting specific branding or trademarks, customized to meet the distinct needs of our clients.
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