1. Can the drilling machine also be used for tapping?
The High-Speed Drilling Machine Tapping Machine 23 Single Servo is a masterfully engineered tool, crafted with precision to excel in drilling tasks. It is specifically designed for drilling, ensuring unmatched performance in its dedicated role, and does not support tapping operations. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machines are ingeniously constructed with adjustable spacing features, allowing you to tailor them to your specific operational needs. This flexibility enhances their adaptability across a broad spectrum of applications.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool is designed with exceptional durability and resilience in mind. By adhering to recommended guidelines, the risk of breakage is significantly minimized, resulting in sustained, reliable performance and an extended lifespan.
4. What details are needed if we require a custom machine?
To ensure a custom machine precisely tailored to your specifications, kindly provide the following details for optimal customization:
1. Comprehensive, detailed drawings of your product to guide accurate customization.
2. Representative samples of your product to ensure precision in the crafting process.
3. Accurate measurements of your product's height, width, and thickness for a perfect fit.
4. Specifications detailing both maximum and minimum dimensions of the required holes.
5. Precise material dimensions along with the exact number of drill and tap holes needed.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are intelligently engineered to proficiently perform both drilling and tapping tasks. This dual functionality combines versatility with top-tier performance, catering to diverse operational needs.
6. What are the payment terms?
To activate your contract with us, an initial deposit of 40% upon signing is required. This deposit facilitates a seamless beginning of the production process and ensures the swift initiation of manufacturing activities.
7. How is production scheduled?
Upon receipt of the deposit, production is promptly scheduled. Typically, CNC milling machines are completed within a swift 20-day timeframe, while automatic drilling and tapping machines are ready in an expedited 15 days, guaranteeing a quick turnaround.
8. How is the packaging handled?
To ensure optimal protection during transit, we recommend sturdy wooden box packaging. This robust packaging method is specifically designed to prevent any damage, ensuring your machine arrives safely and in pristine condition.
9. What should be included in the acceptance check?
Upon receipt of your product, conduct a thorough inspection: Verify the integrity of the packaging, check for leaks or any damages, confirm that the quantity and accessories match the specifications, and meticulously inspect all machine details. Should there be any issues, promptly report them with photos for swift resolution.
10. What is the warranty period?
Enjoy peace of mind with our comprehensive one-year warranty! Faulty components will be replaced free of charge, barring intentional damage. We offer lifelong maintenance services, ensuring continuous support. After the warranty period, parts and shipping costs are customers' responsibility.
We provide on-site debugging and training for our clients at an additional cost. Clients are responsible for airfare between China and the destination, in addition to providing complimentary lodging and meals for our technicians.
The 12-month warranty period begins upon machine delivery. In case of any issues, our engineers will arrive on-site within 24 hours of notification. Maintenance support is available beyond the warranty period, with each CNC machine accompanied by comprehensive English manuals for both operation and maintenance.
11. Do you offer OEM services?
We are delighted to accommodate OEM requests, offering personalized branding or trademarks to match your unique requirements and elevate your brand identity.