1. Can the drilling machine perform tapping work?
No, this drilling machine is meticulously engineered for the sole purpose of drilling precise holes, ensuring unparalleled performance and precision.
2. Is the spacing of the machine adjustable?
Yes, indeed! The machine boasts an adjustable spacing feature, tailored to seamlessly cater to diverse operational needs and specifications.
3. Is the cutting tool prone to breaking?
No, the cutting tool is crafted with exceptional durability and resilience in mind, reducing the risk of breakage when used under proper operational guidelines.
4: If we need a non-standard machine, what information should we provide?
Please provide the following comprehensive information to ensure we meet your exact specifications:
1: Detailed drawings of your product, capturing its essence with precision.
2: Samples of your product to give us a tangible understanding of your requirements.
3: The product's height, width, and thickness for accurate customization.
4: The maximum and minimum range of the holes to tailor the machine precisely to your needs.
5: The material's thickness and width, along with the specific quantity of drilling and tapping holes required.
5: Can the non-standard machines perform both tapping and drilling?
Yes, they can. Our non-standard machines are versatile, designed to excel in both tapping and drilling tasks.
6. Payment Terms
Upon signing the contract, a 40% deposit is required to activate the contract, ensuring a seamless start to project execution.
7. Production Arrangement
Mass production kicks off once the deposit is received. CNC milling machines typically require 20 days for completion, while automatic drilling and tapping machines are finished within an efficient 15-day timeframe.
8. Packaging
We recommend robust wooden box packing to safeguard your machinery, ensuring it remains unscathed during transit.
9. Acceptance Check
Upon receipt of the goods, conduct a thorough inspection: Check for any packing damage, leaks, or product impairment; confirm the product quantity and verify that all accessories align with your expectations. Should you encounter any discrepancies, promptly capture photographs and reach out to us for immediate assistance.
10. Warranty Period
We offer a comprehensive one-year warranty. During this initial year, we provide complimentary machine components for issues not caused by intentional damage. Additionally, we offer lifetime maintenance support. Beyond the warranty period, costs for components and shipping will be the customer's responsibility.
We provide on-site debugging and training for customers, with related expenses borne by the customer. This includes airfare between China and the customer's location, along with accommodation and meals.
The 12-month warranty period starts from the day the machine is delivered. If any malfunction occurs within this timeframe, we will dispatch engineers to your facility within 24 hours of notification. Our commitment to maintenance extends beyond the warranty period. Each CNC machine comes accompanied by comprehensive English instructions, including both a maintenance manual and an operation manual for your convenience.
11. OEM Service We are pleased to accept purchase orders incorporating customers' own brands or trademarks, facilitating tailored brand representation.
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