1. Can the drilling machine also be used for tapping?
Our precision drilling machine exemplifies the pinnacle of engineering excellence, crafted meticulously to achieve unmatched drilling precision. Currently, our model is honed exclusively for drilling tasks, and tapping functionality is not supported. holes.
2. Can the machine's spacing be modified?
Certainly! Our machine is designed with remarkable adaptability, featuring versatile spacing options that effortlessly meet a wide range of operational needs and custom project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Designed for outstanding durability, our cutting tool is expertly crafted to significantly reduce the risk of breakage, ensuring consistent and reliable performance when used according to operational guidelines.
4. What details are needed if we require a custom machine?
To craft a machine specifically tailored to your precise requirements, please prepare the following detailed information:
1. Comprehensive, meticulously crafted drawings of your envisioned product that capture every intricate detail you desire.
2. Physical sample representations that precisely mirror the product you wish to manufacture, offering a tangible reference.
3. Accurate measurements, emphasizing critical dimensions such as height, width, and thickness for precise alignment.
4. Detailed information regarding the maximum and minimum hole dimensions required for your intended application.
5. Specifications on material dimensions and the precise count of drill and tap holes needed for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are ingeniously designed to perform both drilling and tapping operations seamlessly, optimizing your production process.
6. What are the payment terms?
To herald the commencement of the agreement, a 40% deposit is obligatory upon signing, ensuring a seamless transition into the contract's execution.
7. How is production scheduled?
Following the receipt of the deposit, production begins swiftly. Typically, CNC milling machines are completed within 20 days, while automatic drilling and tapping machines are finalized in a swift 15 days.
8. How is the packaging handled?
To ensure exceptional protection during transit, we recommend robust wooden box packaging, guaranteeing maximum safety and shielding against potential damage.
9. What should be included in the acceptance check?
Upon product arrival, conduct a thorough inspection for any packaging discrepancies, leakages, or damage. Verify that the quantity and accessories align with your order. Confirm all machine specifications meet your expectations, document any issues with photos, and contact us promptly for assistance.
10. What is the warranty period?
We offer a comprehensive one-year warranty covering component failures not due to intentional damage, with free replacements offered. Enjoy lifelong maintenance services, where post-warranty customers are responsible only for parts and shipping costs.
For our esteemed clients, we offer on-site debugging and training services, available at an additional cost. Clients are responsible for airfare between China and the destination, along with providing complimentary accommodation and meals for our expert technicians.
The 12-month warranty commences on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support persists, with each CNC machine accompanied by detailed English manuals for effortless operation and maintenance.
11. Do you offer OEM services?
We are delighted to fulfill purchase orders with specific branding or trademarks, customized to suit the unique needs and preferences of our clients.
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