1. Can the drilling machine also be used for tapping?
Our precision drilling machine stands as a beacon of engineering mastery, meticulously crafted to provide unmatched drilling accuracy. Currently, it is purposefully optimized for drilling operations alone, without tapping functionality. holes.
2. Can the machine's spacing be modified?
Absolutely! Our machine is a paragon of adaptability, ingeniously designed to offer versatile spacing capabilities that effortlessly meet a diverse range of operational needs and customized project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool is the epitome of durability, expertly engineered to significantly reduce the likelihood of breakage, ensuring relentless reliability when used according to operational guidelines.
4. What details are needed if we require a custom machine?
To design a machine that perfectly aligns with your unique specifications, please provide the following comprehensive information:
1. Detailed and meticulously crafted drawings that capture every intricate facet of your envisioned product.
2. Physical samples that precisely mirror the product you intend to manufacture, offering a tangible point of reference.
3. Accurate measurements, emphasizing essential dimensions such as height, width, and thickness for precise alignment.
4. Detailed specifications regarding the maximum and minimum hole dimensions required for your application.
5. Specifics on material dimensions and the exact count of drill and tap holes needed for your project.
5. Are custom machines capable of both drilling and tapping?
Indeed, our custom machines are masterfully engineered to adeptly handle both drilling and tapping operations, enhancing your production efficiency.
6. What are the payment terms?
To formalize the agreement, a 40% deposit is required upon signing, seamlessly initiating the contractual process.
7. How is production scheduled?
Upon receipt of the deposit, production quickly begins. Typically, CNC milling machines are completed within 20 days, and automatic drilling and tapping machines are finalized in just 15 days.
8. How is the packaging handled?
To ensure absolute protection during transit, we recommend the use of sturdy wooden box packaging, providing maximum safety and protection against potential damage.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a thorough inspection to identify any packaging issues, leakages, or damage. Verify that the quantity and accessories match your order. Confirm that all machine specifications meet your requirements, document any issues with photos, and contact us immediately for support.
10. What is the warranty period?
We offer a comprehensive one-year warranty that covers component failures unrelated to intentional damage, with free replacements provided. Enjoy lifelong maintenance services, where post-warranty customers are accountable only for parts and shipping costs.
For our distinguished clients, we offer on-site debugging and training services, available for an additional fee. Clients are responsible for airfare between China and the destination, as well as providing accommodation and meals for our expert technicians.
The 12-month warranty starts on the delivery date. For technical issues, our engineers will be on-site within 24 hours of notification. Post-warranty, maintenance support persists, with each CNC machine accompanied by comprehensive English manuals for seamless operation and maintenance.
11. Do you offer OEM services?
We are delighted to fulfill purchase orders with specific branding or trademarks, tailored to meet the unique needs of our clients.
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