1. Can the drilling machine also be used for tapping?
The drilling machine is meticulously engineered for precision drilling tasks only and does not feature capabilities for tapping operations. holes.
2. Can the machine's spacing be modified?
Indeed, the machine's spacing is highly versatile and can be customized to meet a broad spectrum of operational requirements.
3. Is there a high likelihood of the cutting tool breaking?
When operated within the recommended guidelines, the cutting tool is exceptionally robust, minimizing the risk of breakage.
4. What details are needed if we require a custom machine?
Please provide us with the following essential specifications:
1. Comprehensive drawings illustrating your product design.
2. Samples that accurately reflect your product.
3. Precise measurements, including height, width, and thickness of your product.
4. The maximum and minimum dimensions required for the holes.
5. Details of the material dimensions, along with the number of drill and tap holes needed.
5. Are custom machines capable of both drilling and tapping?
Yes, custom machines are skillfully designed to efficiently handle both drilling and tapping tasks.
6. What are the payment terms?
To commence the contract, a 40% deposit is required, which will activate the agreement upon signing.
7. How is production scheduled?
Production is initiated immediately upon deposit receipt. Typically, CNC milling machines are ready within 20 days, while automatic drilling and tapping machines are crafted within 15 days.
8. How is the packaging handled?
We recommend utilizing wooden box packaging to ensure optimal protection during transit, preventing any potential damage.
9. What should be included in the acceptance check?
Upon receipt of the product, perform a comprehensive inspection: Ensure packaging integrity, check for leaks or damage, confirm quantity and accessory specifications, and verify all machine details. Should any discrepancies arise, document them with photographs and contact us promptly.
10. What is the warranty period?
We offer a full one-year warranty. If components fail without intentional damage, replacements are provided free of charge. Moreover, we offer lifelong maintenance services. After the warranty period, customers are responsible for parts and shipping costs.
We provide on-site debugging and training for our clients, subject to additional fees. Clients are responsible for covering airfare between China and the destination, as well as providing complimentary lodging and meals for our technicians.
The 12-month warranty period begins on the delivery date. For any malfunctions, our engineers will be on-site within 24 hours of notification. Maintenance support extends beyond the warranty, and each CNC machine comes with comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We gladly accept purchase orders that specify branding or trademarks tailored to the customer's individual requirements.
Audited Supplier 
){kind=link}