1. Can the drilling machine perform tapping work as well?
No, this drilling machine is expertly engineered specifically for the task of drilling holes. holes.
2. Is the machine's spacing adjustable to meet different needs?
Yes, the machine is designed with adjustable spacing to cater to diverse requirements.
3. Is there a risk of the cutting tool breaking easily?
No, the cutting tool is robust and durable when used correctly, minimizing the risk of breakage.
4: If we require a non-standard machine, what specifications should we provide?
To ensure the production of a tailored non-standard machine, please supply the following information:
1: A detailed drawing of your product.
2: Physical samples of your product, if available.
3: Exact measurements of the product's height, width, and thickness.
4: The precise maximum and minimum range for the holes to be drilled.
5: Specifications of the material thickness and width, along with the number of drilling and tapping holes required.
5: Are non-standard machines capable of both tapping and drilling?
YES, indeed they are equipped to perform both tapping and drilling efficiently.
6. Payment terms
Upon signing the contract, a 40% deposit is necessary to activate the contract and proceed with the production.
7. Production scheduling
Production commences once the deposit is received. Typically, CNC milling machines take around 20 days to complete, while automatic drilling and tapping machines are done in approximately 15 days.
8. Packaging solutions
We highly recommend using sturdy wooden box packing to ensure the product remains undamaged during transit.
9. Acceptance and inspection process
Upon delivery, carefully inspect the goods for packaging damage, leakage, or product damage. Confirm that the product quantity and accessories meet your specifications. Ensure all machine details are accurate. If any discrepancies are noted, please photograph and contact us immediately for resolution.
10. Warranty and after-sales support
We provide a comprehensive one-year warranty. During this period, any non-intentional damage will warrant free component replacements. Lifelong maintenance services are available, though post-warranty customers will cover component and shipping expenses.
On-site debugging and training services are available for an additional charge. Customers are responsible for the airfare between China and the destination, as well as providing free accommodation and meals for our technicians.
The 12-month warranty period begins from the date of the machine's arrival. Should a malfunction occur, we will dispatch engineers to your facility within 24 hours upon notification. Ongoing maintenance support is offered even beyond the warranty period. Each CNC machine includes comprehensive English maintenance and operation manuals.
11. OEM Service Options
We welcome purchase orders that incorporate customers' brands or trademarks, offering customized branding solutions.
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