1. Can the drilling machine do tapping work?
No, the drilling machine is specifically engineered for creating precise holes, focusing solely on efficient drilling operations. holes.
2. Is the spacing of the machine adjustable?
Yes, our machine offers flexible spacing adjustments to cater to various operational requirements, ensuring versatility in your projects.
3. Is the cutting tool easy to break?
No, the cutting tool is built to withstand rigorous use and remains robust when operated according to guidelines.
4: If we need a non-standard machine, what information should we provide?
Please provide us with the following comprehensive information to tailor a non-standard machine to your needs:
1: The precise drawing of your unique product.
2: Tangible samples of your product for detailed analysis.
3: Accurate dimensions including height, width, and thickness of the product.
4: The specific maximum and minimum range of holes required in your application.
5: Detailed material specifications, including thickness, width, and the number of drilling and tapping holes needed.
5: Can the non-standard machines both do tapping and drilling work?
YES, our custom non-standard machines are designed to perform both drilling and tapping tasks seamlessly.
6. Payment term
After the contract is finalized, a 40% deposit is required to activate the agreement, ensuring prompt commencement of services.
7. Production arrangement
Upon receipt of the deposit, we initiate mass production: CNC milling machines are typically completed in 20 days, while automatic drilling and tapping machines are ready in 15 days, ensuring timely delivery.
8. Packaging
For optimal protection during transit, we recommend the use of sturdy wooden box packing, safeguarding your product against potential damage.
9. Acceptance check
Upon goods receipt, conduct a thorough inspection: ensure there's no packing or product damage, confirm quantities and accessories, and verify all machine specifications. If issues arise, capture evidence and contact us immediately.
10. Warranty period
We offer a comprehensive one-year warranty. During this period, we provide free replacement components for non-intentionally damaged parts and lifelong maintenance services. Post-warranty, component and shipping costs are the customer's responsibility.
We offer on-site debugging and training, requiring coverage of airfare, plus accommodation and meals for our technicians.
The 12-month warranty activates upon machine arrival, with a 24-hour engineer dispatch for malfunctions. Maintenance support extends beyond the warranty, with each CNC machine accompanied by English manuals.
11. OEM Service
We welcome purchase orders that include customers' brand identities or trademarks, offering bespoke brand representation.
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