1. Can the drilling machine also be used for tapping?
Our precision drilling machine is a benchmark of meticulous engineering, crafted exclusively for unparalleled drilling precision. It currently excels solely in drilling operations and is not configured for tapping applications. holes.
2. Can the machine's spacing be modified?
Indeed, the machine offers versatile spacing customization, enabling effortless adaptation to a wide array of operational needs and unique project specifications.
3. Is there a high likelihood of the cutting tool breaking?
Our cutting tool boasts exceptional craftsmanship, designed to deliver formidable durability. When precision-operated, it significantly reduces breakage risks, ensuring dependable longevity.
4. What details are needed if we require a custom machine?
To customize a machine that perfectly aligns with your unique needs, please provide the following detailed specifications:
1. Comprehensive and precise drawings of your desired product.
2. Exemplary samples that reflect the product you wish to create.
3. Accurate measurements including critical dimensions such as height, width, and thickness.
4. Precise specifications of the maximum and minimum hole dimensions needed.
5. Material dimensions and the exact number of drill and tap holes required.
5. Are custom machines capable of both drilling and tapping?
Yes, our custom machines are meticulously designed to seamlessly perform both drilling and tapping operations, enhancing your production efficiency and workflow.
6. What are the payment terms?
To initiate the contract, a 40% deposit is required upon signing, which effectively activates the agreement and sets the process in motion.
7. How is production scheduled?
Production commences promptly upon deposit receipt. Typically, CNC milling machines are completed within a 20-day window, while our automatic drilling and tapping machines are finished within 15 days.
8. How is the packaging handled?
For optimal transit protection, we recommend robust wooden box packaging, ensuring maximum safety and shielding against any damage during transportation.
9. What should be included in the acceptance check?
Upon receiving your product, conduct a meticulous inspection: Verify packaging integrity, check for signs of leakage or damage, and confirm that the quantity and accessories align with your order. Ensure all machine details match your specifications. In case of issues, document with photographs and contact us immediately for support.
10. What is the warranty period?
We provide a generous one-year warranty covering component failures not due to intentional damage, offering replacement at no cost. Additionally, we offer lifelong maintenance services. Post-warranty, customers are responsible for parts and shipping costs.
We offer on-site debugging and training services for our valued clients, subject to additional charges. Clients are responsible for airfare between China and the destination, along with complimentary lodging and meals for our technicians.
The 12-month warranty period commences from delivery day. For any technical issues, our engineers will be dispatched to your location within 24 hours of notification. Maintenance support extends beyond the warranty, with each CNC machine accompanied by comprehensive English manuals for operation and maintenance.
11. Do you offer OEM services?
We are delighted to accept purchase orders that request specific branding or trademarks, impeccably tailored to meet the distinctive requirements of our customers.
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